You will not be able to receive the item from your mail if your inventory is currently full, but the item will not be lost. Selecting Social from the main menu immediately upon loading the game will not work. Go to the Pause menu and select Social, then navigate to the Mail tab to claim your content. To check your mail, you must be logged into a character in-game. All reward items granted from outside of Borderlands 3 are delivered to you via the in-game Mail system.Redeeming reward items for Pre-Orders, Deluxe Editions, or Vault Insider Program If you're experiencing an issue not listed here, please try our Borderlands 3 Support Page or contact the 2K Support team for direct assistance. You may find a suggestion that you find helpful.

Please have a look at the reported concerns and potential solutions listed below. We're working to investigate and address these issues, as necessary, as quickly as possible and will keep the community updated as we have more information to share.Īs we work toward more permanent solutions, we'd like to provide some suggestions for how you can quickly troubleshoot certain issues and immediately improve your experience. In the spirit of transparency, we'd like to acknowledge reports of certain performance and cloud save concerns that some players have raised. We also want to ensure that all Borderlands 3 players have the best experience possible, and we've been monitoring your feedback closely since launch. Now that Borderlands 3 is out in the wild, we want to thank you, the community, for your continued excitement and support.

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